About

About Company

Our commitment to you

At Patio Systems, Inc., we embrace the imperfections of the world and uphold unwavering integrity. Quality is our priority – no shortcuts, no compromises. Your best interests are our focus, ensuring dedicated service from our skilled, local installers who prioritize efficiency and cleanliness. Our Production and Service Departments, available Monday through Friday, are here to support your ongoing or completed projects. With industry expertise and local insight, we're always just one call away. This is the Patio Systems difference.

Meet Our Design Consultants

Tyler McKenna

Design Consultant

Tyler grew up in the home improvement industry. Starting as a carpenter, and then branching out into design and sales. His goal has always been to provide customers with a great home improvement experience along with a high-quality installation. Since his start at Patio Systems in 2021, he has helped hundreds of homeowners transform their underutilized porch and patio areas into beautiful enclosures that can be enjoyed year-round. In his spare time, Tyler enjoys fishing, restoring classic cars and trucks, and spending time outdoors with his wife and daughter.

Shawn Crowley

Design Consultant

Shawn has been working at patio systems since November of 2021. He was born and raised in the Philadelphia area and lived there most of his life. Excited by the growth of Sussex County, and the positive things happening at Patio Systems, he moved down to join the team. Because of Shawn’s vast construction background, he began as an installation lead. After working in the field for two years, he became the design consultant for shade products. He now dedicates his time and knowledge to helping people find the perfect shade solution for their home or business.

Meet Our Project Managers

Phil Bucci

Project Manager

Phil has been working at Patio Systems since the summer of 2022. He began as a sunroom installation technician and quickly moved up to sunroom installation lead. Because of his consistent attention to detail and strong customer service skills, he moved into the project manager role in the fall of 2023. In his spare time, Phil enjoys mountain biking, hiking, and spending time with his son and the rest of his family.

Tyler Schade

Project Manager

Tyler began his journey with us as an installer in 2021. His extensive background in restaurant management, rapid learning curve, remarkable adaptability, and unwavering commitment to excellence, quickly caught our attention. Transitioning to a Project Management role in 2024, Tyler brings a wealth of experience both in and out of the field. A lifelong hockey lover. When he’s not delivering top-notch customer experiences, you can be sure he’s delivering slap-shots on the ice.

Meet Our Friendly Staff

Tyler McKenna

Design Consultant

Nicole Hammond

Chief Operating Officer

Nicole has been a valued contributor to our team since 2017. In her current role, she focuses on enhancing operational efficiency and empowering our team by providing the support and resources necessary for them to excel in their roles. Her impressive communication skills, solution-oriented mindset, and exceptional organizational abilities allow her to bridge the gap between our customers and the talented team members who bring their projects to life.
Nicole believes in approaching life with intention and purpose. She enjoys preparing healthy meals for her family, spending time outdoors, and reading books that promote personal development.

Rick Baker

Field Supervisor

One of our Sussex County natives who takes great pride in his surroundings. Rick is a husband and father of two amazing children, he and his family are avid local events attendees who enjoy being part of their community. When he and his team are not working hard to resolve issues for our patrons, he enjoys most of his free time with family and friends in the outdoors of Delmarva. His knowledge of our products and the ready and willing team he has here, going above and beyond for our customers, are a vital part of our companies drive to serve others with Integrity.

Jeff Nickerson

Project Manager

Jeff has been an integral part of our team since 2013. With a passion for craftsmanship, he brings a wealth of experience in project management and carpentry. As our Project Manager, Jeff ensures that every project meets the highest standards of workmanship. Outside of work, Jeff enjoys hitting the golf course and cherishing moments with his boys. He is an avid follower of bluegrass music and finds joy in the company of his German Shorthairs. When he’s off the clock, you can find him experimenting in the kitchen, cooking up delicious meals for family and friends.

Tucker Nickerson

Service Manager

Tucker has leveraged his background in sunroom installation and his experience running his own home improvement business to excel in his role as Service Manager. He brings invaluable expertise that enhances our commitment to exceptional service. A proud graduate of Cape Henlopen High School, Tucker has lived in the area for 15 years. In his free time, he enjoys fishing, hunting, and playing golf and softball. He values the outdoors and cherishes time spent with family and friends.

Jeni Martzall

Showroom Host & Receptionist

Jeni moved here from Lititz, PA with her partner Christopher who is the owner of Patio Systems. Jeni joined the Patio Systems Team in July of 2024. Growing up Jeni spent a lot of her summer weekends here in Delaware at her grandparent’s camper. She has two daughters who live in the Pittsburgh area. In her spare time, she enjoys spending time at the beach, walking, reading and visiting her family in PA.

Bobbi-Jo Pulsifer

Accountant

Bobbie-Jo is an essential part of our team at Patio Systems. With over 25 years of accounting experience, she oversees all financial aspects of the business, ensuring smooth and efficient transactions for customers, suppliers, and staff members alike. A graduate of the New England Institute of Technology with an associate degree in Medical Accounting, Bobbie-Jo has held various roles throughout her career, ranging from bookkeeper to controller and senior accountant.
Originally from Rhode Island and Cape Cod, Bobbie-Jo brings a warm and personable touch to our daily operations. Outside of work, she cherishes time spent with her daughter and their two dogs, Harley and Willow. Bobbie-Jo loves to travel, relax at the beach, and soak up the sun whenever she can.

Chris Burns

Owner/Operations Manager

Chris’ career began in the United States Coast Guard, where he served from 1987 to 1994. Since then, he has immersed himself in the building industry, tackling a diverse range of projects that include decks, custom log homes, gymnasiums, community centers, and indoor pool and track facilities. A dedicated community advocate, Chris served as an athletic administrator in various Christian schools from 1995 to 2018. His true passion lies in serving others—whether through business, coaching, or leading guided trips to Alaska, which he has been doing since 2009. Chris joined Patio Systems in the summer of 2021 and recently acquired the company from the former owner. As our leader, he brings a wealth of experience and a commitment to excellence, ensuring that every project reflects the high standards of quality and service our customers deserve. Blessed with three incredible children and two beautiful grandchildren, Chris finds the greatest joy in spending time with his partner, Jeni, and their two dogs, Theo and Bella. He strives to foster a culture of excellence and integrity within the company, always prioritizing the satisfaction of our customers.

Visit Our Showroom

Experience our products firsthand!

Our friendly office staff is ready to offer live demonstrations, provide comprehensive overviews of our processes and services, and assist in scheduling your free consultation for a customized quote.